How John Can Help
With 25+ years of experience in the corporate world, I understand the challenging scenarios you, your team, and your clients face: the never-ending workload, urgent project demands and deadlines, and the need to plan and execute customer-centric, action-oriented learning and development programs.
Having been in your position, I know what it takes as a training professional, content strategist, writer, and professionally trained e-learning voice over talent to help you sell, promote, inform, and educate in today's ever-evolving, pressure-filled environments.
My corporate experience spans multiple industries - financial services, consumer electronics, higher education, and broadcast news media - for companies of all sizes including Samsung Electronics America, JPMorgan Chase, and Apollo Education Group.
In addition to instructional design, I've also succeeded in sales, customer service, and customer-facing/back-office operations roles, which has enabled me to gain a unique perspective on the front lines of business.
My work in all these functions has helped organizations acquire and retain new business, equip customers with product knowledge, engage employees, drive event attendance, ready the field for change, recruit and enroll, and boost morale.
My portfolio samples here include long- and short-form procedure writing, how-to video scripts, sales enablement materials, and more.
I'm looking forward to joining your instructional design team and can't wait to help you achieve your learning and development goals!
How John Can Help
Visit my website for demos and work samples.
Technical Writing
I wrote this procedure to help corporate video technology team members learn new technology.
I created this guide to improve workplace awareness about employee discount benefits.
These quick-hitters kept corporate call center employees in the know.
AV Scripts: Winning Customers Through Video
This instructional script is light, fun, and helpful.
This script injects cheeky humor into cooking tips.
Sales Enablement Materials
These intranet articles helped prepare Sales teams for product-related client conversations.
This internal leadership message guided employees through a technology rollout.
Samples of client success stories for leverage in sales calls and meeting prep.